All prices quoted are in pounds sterling and inclusive of VAT/taxes where appropriate.
Although we endeavour to keep our website up-to-date at all times, all goods displayed for sale are subject to availability. Should a product you have ordered not be available we will contact you and you will either be offered an alternative or a refund.
All prices shown on our website are subject to change without notice. You will only pay the price of the goods at the time of purchase.
Risk of goods passes to you upon delivery of the goods, or if you fail to take delivery of the goods at the agreed time, at the time the delivery was attempted.
With the exception of Christmas orders, if you wish to cancel or change your order please let us know within 24 hours of collection or despatch. Where necessary you will be refunded within 14 days to the card that was used to place the order. Any changes are subject to availability.
If you wish to cancel a Christmas order this must be done no later than 18th December. After the 18th December no refunds can be given.
If you are unhappy with any of the goods supplied, please firstly contact us to discuss the matter. We may require the goods to be returned to us and this must be done within the use by date of the goods. If we find that the goods are not up to the standard we ourselves expect then we will issue a refund for the full amount, where the return cost will be no greater than the delivery cost. Failure to either be able to return the goods or provide any evidence that we may require including your order number and seq number from the label may compromise any possible refund. All refunds are at our discretion and we will issue a refund within 14 days of of an agreed refund amount to the card on which the goods were purchased.
To fulfil your order we will require your name, address, telephone number and email address. We do not disclose any personal details to third parties.